Sales Skills Development

TACTICAL SALES SKILLS

• Developing Sales Awareness
• Canvassing Skill for Prospecting
• Basic Consultative Selling Skills
• Adaptive Communication in Selling
• Planning and Strategizing Sales Follow Up
• Managing Leads Tracking
• 6 Buying Categories in Selling
• Writing Sales Proposal
• Sales Presentation Skills
• Persuasive Techniques and Structuring Sales Talk
• Lobbying and Persuasion Skills
• Negotiation, Objection Handling and Closing Techniques
• Up & Cross Selling and Managing Customer Relationship
• Selling through Channels

STRATEGIC SALES SKILLS

• AIDDA Mapping for Sales Road Map
• Consultative Selling for High Value Products
• Mapping Customer Profile and Handling Strategy
• Selling to Major Account
• Strategic Selling
• Account Management
• Monitoring Sales Effectiveness
• Increasing Sales Volume by Deeper Penetration in Major Account

TELESELLING SKILLS

• Unlimited Prospecting through Smart Calling in B2B
• Unlimited Prospecting through Smart Calling in B2C
• Cold Calling Techniques for New Customer Acquisition
• Managing Teleselling Activities
• Developing Leads Tracking System & Follow Up Management
• Quality Voice Production

CALL CENTER SKILLS
IN-BOUND SKILLS

• Desk Information Provider Program
• Lead Generator Program
• Customer Retention Program
• Interactive Advisor Program
• Quality Voice Production

OUT-BOUND SKILLS

• Teleselling Skills for Credit Card
• Debt Collection Program
• Conducting Campaign Over the Phone
• Telephone Survey & Research